Theocratic government is a government run by God through his representatives. It is not a democracy. Elders and officials are appointed based on years of faithful service and loyalty to the organization. They are not elected.
The organization says they are God's channel of communication to the world in these 'last days' before armageddon.
Because it's believed God runs the organization, Witnesses are taught to love and fear their Governing Body. They are taught to be good people. Most Jehovah's Witnesses love to help people in need. Even though having close friendships outside their religion is looked down upon, they are eager to teach and help others inside and outside the organization.
Jehovah's Witnesses are meek, mild, and humble. They pride themselves on being good, upright, and honest. They love God with all their heart. They are to be praised and commended for their love. We can learn a lot from our dear brothers and sisters in this faith.
Since the Watchtower is a theocratic government, Witnesses have absolutely no say about doctrines. Even Elders and individual members of the Governing Body can't safely speak up about things they disagree with.
A good example is the late Raymond Franz who spent 58 years in the organization as a missionary and member of the Governing Body. Prior to serving on the Governing Body, he didn't know how the organization was run. When he found out, his conscience bothered him to the point that he tried to make changes that would have blessed millions of Jehovah's Witnesses worldwide. But no one listened. Instead he was disfellowshipped as an 'apostate'
If someone who served on the Governing Body of Jehovah's Witnesses for nine years can't do anything to change what is wrong, then nothing can be done to make the organization better. That's not a pessimistic viewpoint. It's just the way it is. Once God has taught his servants everything he knows, it's very difficult for God to admit that everything he taught was wrong and his servants are smarter and wiser. Admitting mistakes would mean losing all credibility.
The nature of the beast is that once a truth from God's channel of communication is announced, it becomes engraved in stone because 'God' has spoken it. Anyone who notices a mistake is threatened with judicial committee meetings, disfellowshipping, disassociation, and shunning for questioning the teachings of God. And when a mistake is so obvious that the entire world knows about it, it's quickly brushed off as clerical error, swept under the rug, and quickly forgotten. An example of this would be the many failed prophecies for armageddon
Not making changes means many Jehovah's Witnesses will leave. And if they make changes, it means that Witnesses will leave as well. If they change everything that needs to be changed, nothing would be left. The new religion would not in any way resemble what we have today. It would be small religious sect similar to the thousands of Christian religions around the world. The former things have passed away.
We don't know how the future will unfold. However some critics say this. The Watchtower religion is like a speeding locomotive running out of tracks, with no brakes. There's no way of safely stopping it before it hits the end of the line.
We are concerned for the millions of Jehovah's Witnesses, especially children who were born into the religion and it's all they know. They are leaving now. Many more will leave. They are spiritually lost and confused. Many are suffering and in pain on so many levels. One thing all of us can do is pray for the best, pray for Jehovah's Witnesses, love the leaders of the Watchtower, and put all matters into the hands of God. With him all things are possible. God will answer our prayers when we ask out of love for our neighbors regardless of their beliefs.